Agenda

Thursday, September 11

8:00 am Registration and Morning Refreshments

9:00 am Opening Remarks

Pam Frisella, Mayor, City of Foster City

9:15 am Opening Keynote

Inventor of the Year

Woody Norris, Inventor and Futurist

Woody Norris is a visionary. He looks into the future, gathers insights into how life could be improved, and applies what he finds to the problems of today. In the world of invention, only one in 2,000 patent applications actually issues as a patent, the rest are rejected. Yet Woody holds more than 50 U.S. patents and 300 around the world - and the number grows each year. He has won numerous awards including the prestigious $500,000 Lemelson-MIT Prize, which is the inventor's equivalent to an Academy Award. He is perpetually in the midst of multiple wide-ranging projects, all of which involve technology. Early poverty and the lack of a college education were never barriers to Woody. He has always found ways to innovate by using technology to "do more with less." In this fascinating keynote, he will describe why he is convinced that the future holds unimaginable wonders in store for us. His enthusiasm is infectious, and as he often says, "It's a great time to be alive!"

10:15 am Morning Break

10:45 am Concurrent Sessions

Doing More with Less

Necessity is the mother of invention, and it is creating a new environment in government. Project strategies that would never have been considered a few years ago are now being encouraged and approved. Jurisdictions and agencies that previously went decades without talking to each other are now finding themselves openly sharing ideas and resources. Morale is on the rise as government entities are finding out that there is more than one way to get something done. This session offers successful examples that provide ideas, solutions, inventiveness and inspiration on how to get projects done in today's challenging budget environment.

Steve Garrison, Chief Information Officer, City of Fairfield

Charles Ross, Director, Sales Engineering, McAfee, Inc.

Wireless Update

Government entities are finding that community Wi-Fi networks not only provide value internally, but they also offer a useful tool for economic development. Wireless opens the door to a wide variety of concerns and challenges, and networks must be properly planned and implemented. This session takes a look at the City of Pleasant Hill's successful Wireless Network project and will review best practices and lessons learned.

James Zeigelman, Chief Technology Officer, City of Pleasant Hill

Continuity of Operations during an Emergency

Natural disasters in recent months have shown more than ever the critical role of technology in business continuity and in the community as a whole. Communications, interoperability, quick response, information availability and public alerts are all vital concerns. In addition, government services must keep operating even when it is not possible or permissible for staff to operate in their usual manner or usual places of work. This session will focus on lessons learned that can help you prepare for and deliver critical services during a serious incident.

Ryan McGill, National Manager, Business Continuity, Sprint Nextel

Richard Robinson, Director of Information Technology and Software Development, City/County of San Francisco

11:45 am Lunch

12:30 pm General Session

The Multi Generational Workforce

Ron Crouch, Director, State Data Center, University of Louisville

The workforce and the organizational culture are changing. Baby boomers have been the dominant voice of the workforce. As they begin retiring in droves, the workforce is shifting to a multigenerational workforce. GenXers and Millennials are moving in and up the organization as Baby Boomers leave. These generations are now working alongside each other, bringing different work ethics, work styles, and motivations to the government work place. What are the characteristics of the different generations? What does it take to motivate and reward the multigenerational workforce? What role does Human Resources play in recruiting the next generation worker? This session will explore these questions and Mr. Crouch's candor and humor keep things lively.

1:30 pm Break and Refreshments

2:00 pm Concurrent Sessions

IT Governance and Project Management: Case Study

One of the hottest topics nationwide is how to create an effective and economical IT governance structure. Every government organization faces a similar set of problems: how to strike the right balance between centralization and decentralization; how to ensure fair representation and engagement; how to evaluate investments; and, above all, how to organize and manage it all. This session will review the California Department of Food and Agriculture's IT governance and project management implementation and takes a look at best practices and lessons learned.

Chris Cruz, Chief Information Officer, Department of Food and Agriculture, State of California

Mobility and Unified Communications

In the reality of ongoing budget challenges, it is now more critical than ever for local government CIOs and IT leaders to align their IT agenda with that of the business priorities and enhanced Government service strategies. In addition, there is a pressing need to improve the quality and speed of decision making by addressing interoperability of voice, data, video and wireless communications especially in public safety and homeland security areas. This session will discuss and describe how governments are transforming their networking environments to exploit the power of the converged enterprise. The result is a government delivering higher quality services to citizens, businesses and the community to improve the way they live, learn, work and play.

Clancy Priest, Deputy City Manager/Chief Information Officer, City of Hayward

Green Technology and Sustainability

In our world of finite resources, environmental responsibility has never been more important than it is today. While today's government leaders know this, it can be difficult to develop programs that bring about real change. Yet technology also holds the promise of more energy efficient IT environments, greener buildings, and less travel requirements through telecommuting. What role does technology play in creating a greener government? This session will address these issues and promises to provide a thought-provoking look at how government and technology leaders need to rethink technology's role in a greener future.

Chris Vein, Chief Information Officer, City/County of San Francisco

3:00 pm Afternoon Break

3:20 pm Concurrent Sessions

Web 2.0: Social Networking and Collaboration

Web 2.0 basically refers to the Internet as a collaborative platform for social networking. It encompasses things like web-based communities, wikis, blogs, mashups, podcasts, tagging, etc., all of which facilitate collaboration and sharing between users. This session takes a look at Web 2.0's impact on government in regard to public tastes and demands, and reviews examples of how these tools are being used for service provision in the public sector.

Carolyn Lawson, Chief Information Officer, Public Utilities Commission, State of California

CIO 2.0: The Changing Role of the CIO

The truest measure of a government's success is the value it creates for its citizens, communities and businesses. And now - more than ever -
state and local governments rely on information technology to help them maximize that value. In this new world of technology-enabled transformation, government CIOs play an increasingly important role. Keeping the government's data centers up and running used to be good enough. But now, a CIO's primary challenge is helping other government leaders see what's possible by applying technology to business processes - then driving that vision of transformation through an organization where bureaucracy and culture make it difficult to change. This session will discuss the challenges and opportunities presented by the changing and expanded role of the CIO.

Dave Macdonald, IT Director, County of Alameda

Emerging Technologies

Technology is transforming government (and society) in fundamental ways. In the quest to provide increased efficiency and convenience for constituents and users, service models continue to evolve. This session provides a glimpse into the future of government services and operations, and the technologies, applications and innovations that are leading the way.